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Privacy Policy

Last Updated: February 24, 2026

1. Introduction

Welcome to Bandhanly ("we", "our", or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our matrimony platform at bandhanly.com.

By using Bandhanly, you agree to the terms of this Privacy Policy. Please read it carefully.

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Date of birth, gender, religion, caste
  • Photos and profile information
  • Location (city, state, country)
  • Education and occupation details
  • Kundli details (birth time, birth place)
  • Partner preferences

Usage Information:

  • Pages visited and features used
  • Messages and interactions (for safety)
  • Device information and IP address
  • Cookies and session data

3. How We Use Your Information

  • To create and manage your matrimony profile
  • To provide AI-powered match suggestions
  • To perform Kundli matching calculations
  • To enable messaging between matched profiles
  • To verify your identity and prevent fraud
  • To send relevant notifications and updates
  • To improve our platform and services
  • To comply with legal requirements

4. Information Sharing

We do not sell your personal information to third parties. We may share data with:

  • Other Users: Your profile information is visible to other registered members (as per your privacy settings)
  • Payment Processors: Razorpay for secure payment processing (we never store card details)
  • Service Providers: Cloud hosting, email, and analytics providers under strict confidentiality agreements
  • Legal Requirements: When required by law or to protect user safety

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Encrypted password storage (bcrypt hashing)
  • Regular security audits and vulnerability testing
  • Restricted employee access to personal data
  • Two-factor authentication options

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update inaccurate information anytime
  • Delete: Request deletion of your account and data
  • Restrict: Limit how we use your data
  • Portability: Export your data in a readable format
  • Opt-out: Unsubscribe from marketing emails

7. Cookies

We use cookies to improve your experience, keep you logged in, and analyze usage patterns. You can control cookies through your browser settings. See our Cookie Policy for details.

8. Children's Privacy

Bandhanly is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover an underage account, it will be immediately deleted.

9. Contact Us

For privacy-related questions or requests, contact us:

📧 Email: privacy@bandhanly.com

🌐 Website: bandhanly.com/contact